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Privacy Policy

Privacy Policy

Privacy Policy

Last updated: 13/08/2025

Eywa bv (“we”, “us” or “our”) provides a Software-as-a-Service (SaaS) platform. We are committed to protecting personal data and process it in a careful, secure, and transparent manner, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

Company name: Eywa bv

Address: Kempenseweg 12

Zip + City: 3690 Zutendaal

Country: Belgium

VAT:  BE0670612171


2. Personal Data We Process

We only process personal data that is necessary for the use of our platform, such as:

  • Name and contact details (email, phone number)
  • Login credentials (username, password)
  • Organisation details (company name, department, role)
  • Platform usage data (log files, preferences, settings)
  • Billing and payment information

We do not process special categories of personal data unless legally required or essential for service delivery.

3. Purposes of Processing

We process personal data for:

  • Providing access to and enabling use of our platform
  • Customer support and communication
  • Billing and administration
  • System management, security, and monitoring
  • Compliance with legal obligations

4. Legal Basis for Processing

We process personal data on the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests (such as security and fraud prevention)
  • Consent (where required)

5. Sharing of Personal Data

We only share personal data with:

  • IT and hosting providers required for platform operations
  • Payment service providers for billing
  • Government authorities when legally required

All third parties that process data on our behalf are bound by Data Processing Agreements compliant with the GDPR.

6. Retention Periods

We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law. After the retention period, data will be securely deleted or anonymised.

7. Security Measures

We apply appropriate technical and organisational measures to protect personal data, including:

  • Encryption of data in transit and at rest
  • Role-based access control
  • Logging and monitoring of access attempts
  • Regular penetration testing and security audits

Our security measures are aligned with ISO 27001 requirements and are part of our Information Security Management System (ISMS).

8. Data Subject Rights

You have the right to:

  • Access your personal data
  • Rectify or erase your personal data
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Object to processing

Requests can be submitted via [email address]. We will respond within 30 days.

9. Cookies

Our platform uses functional cookies and, where applicable, analytical cookies. For non-essential cookies, we request prior consent.

10. Contact and Complaints

If you have any questions or complaints regarding this privacy policy, please contact us at hello@calculus.group.

You also have the right to lodge a complaint with your local data protection authority.