A better take on SLAs
Take on a proactive service and maintenance policy and respond to the needs for efficiency, uptime and fast service interventions listed in your service level agreements.
The perfect tool for technicians
Give technicians in the field extra tools for faster analyses, administrative follow-up and direct communication. Create additional manpower where there is a shortage of technical profiles
Create insights, distribute service tickets, increase engagement. This will help you communicate proactively with employees, customers, partners and suppliers in one secure environment, even in time-bound projects. Optimize logistics through proactive analysis and timely scheduled interventions, remote control and settings, service dispatching to third parties for simpler interventions or better calculated and dimensioned installations.